These Terms and Conditions ("Terms") govern your use of our ticketing platform. These are legally binding terms and should be read carefully
By using or accessing Payd Experiences, you agree to these Terms and any policies referenced herein.
To use certain features of Payd Experiences, you must register an account. You agree to provide accurate, current, and complete information during registration and keep your account information up-to-date.
You agree to use Payd Experience only for lawful purposes and in compliance with all applicable laws and regulations. You must not:
Payd Experiences sells tickets on behalf of the Event Organizer, who sets the price and number of available spots. We may also sell tickets for events organised by us. The price and availability information is supplied with no obligation and subject to reserve.
We accept various payment methods including cards and mobile money. The specific options will be offered during the checkout process. Accepted payment options may differ depending on your location. We have the right to cancel any order or purchase at any time. You agree that the payment information you provide to us is valid.
We commit to processing your order as quickly as possible, however, there may be a delay in processing your ticket while payment information is validated.
All electronic transfer purchases by use of the mentioned payment methods are processed through our secure online payment system.
Tickets bought on our platform are sent to the e-mail address specified by you when placing the order. We shall continue to deem the email address specified by you to be correct until you furnish us with a new email address.
It is the ticket purchaser’s obligation to determine whether an event has been cancelled or rescheduled, as well as the date and hour of any rescheduled events.
If an event is cancelled or rescheduled, we will make every reasonable effort to notify you using the information you provided when ordering. The platform users must therefore ensure the provided contact information is up to date to get timely notifications.
However, we cannot guarantee that you will be notified of such a cancellation prior to the event.
The event organisers maintain the right to amend the programme owing to unforeseen circumstances. Any modifications will be communicated to all ticket holders, if possible.
Payd Experiences shall not be deemed to be at fault or otherwise liable under these terms and conditions due to its inability to perform its obligations due to any act of God, fire, earthquake, blizzard, flood, epidemic, pandemic, danger to public health or safety, accident, explosion, casualty, strike, lockout, labour controversy, riot, civil disturbance, act of public enemy, embargo, war, law, ordinance, regulation, failure or delay of any transportation, power, or communication.
Refunds for tickets purchased through Payd will be processed within 72 hours of the completion of the event. Refunds will be issued less any costs incurred by Payd in receiving the ticket payment and processing the refund. This includes, but is not limited to, payment gateway fees, transaction processing fees, and any other associated costs. Refunds will be issued to the original payment method used during the purchase.
You may post reviews, comments, and other content on Payd Experiences. By posting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content.
All content, trademarks, logos, and other intellectual property on Payd Experiences are the property of Payd Experience or its licensors. You may not use any of these without our prior written permission.
Your use of paydexp.com is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
We are not liable for any direct, indirect, incidental, or consequential damages arising out of your use of Payd Experiences.
You agree to indemnify and hold harmless Payd Experiences, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the platform or violation of these Terms and conditions.
These Terms are governed by the laws of Kenya. Any disputes arising out of or relating to these Terms shall be resolved in accordance with the Laws of Kenya.
In the event of a dispute or a disagreement arising from the use of our platform, the parties agree to resolve it through good faith. If the dispute remains unresolved after 21 days, the parties may subject it to Mediation.
If after a subsequent period of 21 days the dispute is still unresolved, the Parties agree to subject it to Arbitration. This shall be resolved in accordance with the Arbitration Act of Kenya and the award given shall be final and may only be referred to a court for enforcement purposes.
Each party shall bear its own cost during these processes.
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of Payd Experiences after such changes signifies your acceptance of the new Terms.
Should you wish to enquire regarding these terms and conditions
Phone: +254 759 981399 Email: [email protected]By using this Website, I do hereby acknowledge that I have read, understood and agreed and consent to the terms and conditions outlined herein above